Refund policy
All Sales are Final unless otherwise stated. If the item you receive is damaged or otherwise not as described, you have 15 days after receiving the item to contact us with photos and a description of the issue.
To be eligible for a return, your item must be in the same condition that you received it, You’ll also need the receipt or proof of purchase.
To report any issues, you can contact us at customerservice@waldynliquidators.com. Please note that returns will need to be sent to the following address: [209 N Milwaukee St Waterford WI 53185]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@waldynliquidators.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@waldynliquidators.com.